Forever Green VLOGS

We welcome inquiries from property managers, HOA board members, and other members of management who want to discuss our landscaping services. You can contact us by phone or our convenient online form. We respond quickly, usually within 24 business hours. If you call before noon on a business day, we try to get back to you before the end of the work day. If you contact us after noon, we try to return your call before noon on the following work day.

Your first phone consultation helps us determine if we are the right landscaping company for your needs. We will ask what kind of property you manage, where it is located, how many units you have, and if your property is currently managed by another landscaping company. We will also discuss the services you desire, such as tree care, lawn mowing, or a complete maintenance package.

This step is quite often an on-site visit. You walk our team member through your property and talk about the areas you want serviced. It may make more sense for you to meet with our landscape professional in person, but not necessarily on your property. We can do this, too, but meeting with more than three board members at any given time is considered an official meeting, and it would have to be posted.

Before drawing up your custom plan, we will determine what type of services you are looking for. These may include seasonal enhancements, lawn mowing, shrub maintenance, pest control programs, fertilization programs, irrigation programs, tree care, or a full maintenance package. Then, we will measure your property, analyze it, take photos, and determine sizes, times, and amounts. We will also discuss your budget. 

Once the proposal is prepared, we will email it to you and talk about it via an online meeting or an in-person meeting, or we will send the proposal to you with a video. At this time, we can also provide customer references. If everything meets your approval, you sign the agreement.

For landscape maintenance customers, we add you to our schedule, usually beginning at the first of the month or the 15th day of the month. If your current vendor decides to walk away from the project, we can come in early to take over the management. We will create a schedule for mowing, trimming, etc., and email the schedule to you. We complete The Forever Green Walk-Thru — this is when we provide a walk-thru clean-up. And we’re kind of obsessed about it.

For clients who want enhancements installed, we create a simple sketch of the plant or tree replacements, and then schedule when the work will be performed. We will locate the materials necessary for your project, and our team will arrive on site with a site map to show where everything goes. We hand water everything, whether or not this was listed in your maintenance package, and we will educate you on continuous watering for the next 2-4 weeks.

For service outside of our routine service calls, you can submit work orders through our website or through your property manager via email.

Our plantings are guaranteed as long as Forever Green maintains your property, with the exception of seasonal annuals and storm damage.

For more information about our professional landscaping process, please contact us. We are happy to help.